At Fanvue, we understand the importance of privacy for many of our users. To give you more control, we’ve introduced Discrete Billing – a feature that lets you customise how Fanvue transactions appear on your bank statement. Below, you’ll find answers to common questions about this feature, as well as additional privacy-friendly payment options.
What is Discrete Billing?
Discrete Billing is a feature available for payments made using bank cards or Primer. It allows you to change the default billing descriptor (“fanvue.com”) to a more neutral or discreet alternative. This ensures that your transactions remain private on your bank statement.
How Can I Enable Discrete Billing?
To enable Discrete Billing:
Go to Settings in your Fanvue account.
Navigate to the Billing Preferences section.
Toggle the Discrete Billing option to "On."
Select your preferred billing descriptor from the available options.
Note: The exact steps may vary slightly depending on your region. Further details will be provided once the feature is fully launched.
Which Payment Methods Support Discrete Billing?
Discrete Billing is only available for payments made with bank cards. If you’re using other payment methods like cryptocurrency or prepaid cards, Discrete Billing won’t apply (see below for other privacy-focused payment options).
Additional Privacy-Friendly Payment Options:
Pay with Cryptocurrency
Fanvue supports cryptocurrency payments as an alternative to traditional methods. This offers a secure and private way to make purchases without linking them to your bank statement. For more details on how to pay with cryptocurrency, check out our Cryptocurrency Payment FAQ.
What Are the Alternative Descriptors I Can Choose From?
You'll be able to toggle Discrete Billing on from your wallet page or in the settings of your account. Doing so will enable a neutral billing descriptor that doesn't reference Fanvue directly. Instead it will show "SHL ####-######" (where # references a string of numbers) designed to ensure maximum privacy
Does Discrete Billing Cost Extra?
No, Discrete Billing is a free feature for all Fanvue users. There are no fees for enabling this feature.
Can I Use Discrete Billing for Subscriptions?
Yes! Discrete Billing works seamlessly for all payments made with eligible methods, including subscriptions, one-time purchases, and other transactions such as tips.
What If I Don’t Enable Discrete Billing?
If you choose not to enable Discrete Billing, all transactions will appear as “fanvue.com” on your bank statement by default.
Who Can I Contact for Help?
If you have any questions about Discrete Billing, cryptocurrency payments, or using prepaid cards, our support team is here to assist you. Feel free to reach out to us at [email protected]
At Fanvue, your privacy matters. Whether through Discrete Billing, crypto payments, or prepaid card options, we’re committed to providing you with secure, flexible, and discreet ways to enjoy your experience.
Thank you for being part of our community!