You can cancel a subscription to any creator on Fanvue at any time. Here is how to do it, and what to do if something goes wrong.
⏰ Cancel by the day before your renewal date. If you cancel too close to the renewal, the payment may already be processing and will still go through.
How to cancel
Go to Settings → Payments & Subscriptions → Manage My Subscriptions.
Find the creator and select Unsubscribe.
Confirm when asked.
Check it worked: the subscription should now show as cancelled in Manage My Subscriptions. If it still shows as active, try again.
What you keep after cancelling
Access until the end of your paid period. You won't lose access straight away.
Pay-per-view content you bought, saved in My Collection, unless the creator deletes it or their account is closed.
Your message history with the creator. Whether you can still send messages depends on the creator's settings.
Changed your mind? You can resubscribe at any time from the creator's profile. A new billing period starts from the day you pay.
Cancelling a free trial
Cancel before the trial ends and you won't be charged. You'll find the trial end date in Manage My Subscriptions. We also email you 24 hours before a trial turns into a paid subscription.
Cancelling all your subscriptions
Cancel each one in Manage My Subscriptions. If you'd rather we did it for you, email [email protected] from your registered email address.
I can't find the subscription
Make sure you're logged in to the account that was charged. Try any other email addresses you use.
If it's not listed, it may already be cancelled.
I cancelled but was still charged
See Why was I charged? Renewals, free trials and pending charges.