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Why is My Account Banned/Suspended?
Why is My Account Banned/Suspended?
Updated over a week ago

Discovering that your account has been suspended can be frustrating. To help you understand the reasons behind account suspensions, we will explore common causes.

  1. Fraudulent Spending Activity: Accounts may be suspended due to suspicious transactions, unauthorised purchases, or unusual spending patterns.

  2. Fraudulent Usage Activity: Engaging in spamming, posting inappropriate content, or violating platform rules can lead to account suspension. Review and comply with the platform's guidelines to maintain a safe environment.

  3. Fraudulent Activity in Associated Accounts: Suspension may occur if fraudulent behaviour is detected in linked accounts. Accounts may be associated with other accounts by using the same payment information, similar display names/usernames, multiple subscriptions to the same creators, similar email addresses and account activity.

  4. ID and Face Picture Mismatch: Submitting false or inconsistent identification documents or face pictures during verification will result in suspension, as well as uploading content that doesn't match the identity of the person who completed verification, without following the co-authored content policy.

  5. Non-Compliance with Terms and Conditions: Account suspension can happen for violating platform terms and conditions, such as engaging in illegal activities or hate speech. Familiarize yourself with the rules and abide by them.

Familiarise yourself with guidelines, maintain security, and report suspicious activities promptly. If your account is suspended, contact support for further information.

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