Fanvue

For Fans

For Fans: Issues with adding a card or making a payment

Payment Methods on Fanvue

For Fans: "Too many payment failures" Error

How to Resolve “Transaction Not Permitted to Cardholder” Errors (German Banks)

Apple Pay Setup Guide for Fanvue Users

💵 Payments & Billing

Can I be an anonymous fan on Fanvue?

How does Fanvue show up on my bank statement?

🔒 Privacy  

How to search for creators and turn on NSFW on Fanvue?

Age verification on Fanvue

How do I know if a creator is AI?

🎭 Content & Discovery

Can I change my email address on Fanvue?

How do I delete my fan account?

I cannot log in to my Fanvue account

⚙️ Account & Sign-In

How do Fanvue subscriptions work?

How do I unsubscribe from a creator?

Can I get a refund?

What happens if a creator's account or content is removed?

😢 Refunds & Cancellations

What is Value Added Tax (VAT)

How does Fanvue handle VAT?

Do all Fans have to pay VAT?

🥱 VAT & Taxes 

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Find answers and get help from Intercom Support and Community Experts

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